Service/Customer Operator

Details: Under general supervision, deliver exceptional customer service by supporting the ServiceDepartment by assisting customers onthe phone and in person before, duringand afterservice/repair processes. Principle Duties andResponsibilities: • Answer all incoming service calls in a prompt and friendly manner, displaying appropriate tone of voice and empathy throughout the entire customerinteraction. • Assist Customer Advisors/Service Consultants with customers when needed. • Answer basic service department questions, schedule service appointments, route customers’ calls. • Provide written messages to the responsible party in a timely manner. • Complete reminder calls for customers scheduled for an appointment • Assist the service department in contacting customers once special ordered parts have arrived to schedule appointments • Contact customers with Repair Requests to schedule appointments • File repair orders and all supporting documentation daily. • Audit all sublet invoices to ensure they are processed and resolved per CarMax Guidelines. • Ensure the loaner log and dealer tags are always in compliance with audit requirements. Job Specifications: • Accountable to Associate 1 Competency Model • Demonstrate exceptional interpersonal, communication, and customer service skills. • Demonstrate exceptional telephone etiquette and active listening skills. • Execute Retail Service Standardized Work • Provide exceptional customer service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes. • Maintain or exceed the CarMax guidelines for customer satisfaction. • Read, interpret and transcribe data in order to maintain proper records. • Intermediate computer skills including spreadsheet knowledge. • Successfully work with associates in other departments within the store. • Perform multiple duties in a high-energy, fast-paced working environment. • Demonstrate above average communication skills with the ability to speak and listen effectively when dealing with customers/associates, both in person and over the phone. • Stay current in CarMax provided training in all areas of the Service process. • Possess intermediate computer skills WorkingConditions: • Primarily indoor environment; may include working at times in noisy conditions. • May require sitting or standing for extended periods of time. • Flexible work hours with shifts that may include nights, weekends, holiday, and 12-hour days. • Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Customer Service Associate

Details: If you have great people skills and enjoy working with the public, we want to meet you! Shane Co. is seeking a full-time Customer Service Associate who is career minded and possesses unmatched people skills. Our customers place a high value on the more personalized approach and excellent customer service delivered by our customer service team. We are seeking candidates who are outgoing, personable & competitive looking for both professional and personal development. Customer Service Associates work in an environment that is centered on being a part of a team and being included in a family atmosphere. We bring together diverse individuals who have an array of expertise, skills and potential. Team based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach goals as well as improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters long term customer loyalty.
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Preferred Relationship Specialist - (Inbound Contact) -1500021413

Details: Preferred Relationship Specialist - (Inbound Contact) - Lincoln, RI - Start 06/22/15 Location : Lincoln, RI, United States Job number : 1500021413 ---------------------------------------------------- Description : As a Bank of America Preferred Relationship Specialist you are responsible for providing a world class service experience to each and every Preferred client. Your inbound phone support of this high value, high opportunity client will include ' an unwavering commitment to service excellence; demonstrated ownership of service inquires; proficient problem resolution that spans simple to complex; understanding and applying financial products and solutions in order to fulfill relevant relationship deepening opportunities. Candidates will be required to meet and/or exceed minimum performance standards and are measured with incentive opportunities across multiple operational thresholds and behavioral competencies.
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Account Support Representative - Customer Service

Details: Worldwide provider of Printing and Marketing Services seeks Account Support Representatives with customer service skills to consult with our customers and the outside Account Managers they work with via the telephone, face-to-face, and online.. The successful candidate will be knowledgeable with computers and have a friendly, helpful personality, loves to work with people and enjoys a fast paced environment. Experience and/or training in graphic arts and social media applications would be a plus. In this position you will interact with prospects and customers helping to define requirements, solve problems and provide our services. Ability to multi-task is essential.
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Administrative

Details: Administrative Bilingual Legal Administrative Assistant ….. $30K Must have strongcomputer skills & be fluent in Spanish. Prefer some Legalexperience. Part time Accounting Assistant ….. $15.00 per hour for 25 hours per week. Strong Excel skills & experience processing A/P. ExecutiveAdministrative Assistant ….. $40K Advanced proficiency in Word, Excel,Power point & Outlook. Prefer some college & at least 3 to5 years of experience supporting an executive. Receptionist….. $26K Strong grammar & communication skills needed to manage frontoffice. Good computer skills required.
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Customer Service - Now Interviewing

Details: Customer Service Representative Expectations: Attracts and Serves customers by providing product and service information at events and promotions. Customer Service Representative Expectations: Attracts potential customers by answering product and service questions; suggesting information about products and services. Opens customer accounts by recording account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Contributes to team effort by accomplishing related results as needed. *Please Note This is Not a Door to Door or Telemarketing Position* Work with Fortune 500 Clients Opportunities for Progression in a Fast Growing International Business Stimulating Environment
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Executive Assistant

Details: Ref ID: 01410-111189 Classification: Secretary/Admin Asst - Exec Compensation: $17.00 to $20.00 per hour OfficeTeam has an immediate need for an Executive Assistant in Anderson. This person will directly support a director. Responsibilities will include Calendar Management, Travel Arrangements, correspondence, event planning, budget oversight, and office administration. This is an exciting opportunity to be part of a great team. Email Melissa Clark directly for consideration at Top Qualities Include: Very technology savvy; Very comfortable and knowledgeable about social media; Someone who will jump right in. Permanent pay range is: 35K- $40K.
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Upscale Security Officer / Security Guard (Lake Charles, LA)

Details: The world’s leading private security organization, G4S, has an immediate job opportunity for an Upscale Security Officer. G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more. G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally. Main responsibilities Perform security patrols of designated areas on foot or in vehicle Watch for irregular or unusual conditions that may create security concerns or safety hazards Sound alarms or call police or fire department in case of fire or presence of unauthorized persons Warn violators of rule infractions, such as loitering, smoking or carrying forbidden articles Permit authorized persons to enter property and monitors entrances and exits Observe departing personnel to protect against theft of company property and ensure that authorized removal of property is conducted within appropriate client requirements Investigate and prepare reports on accidents, incidents, and suspicious activities Provide assistance to customers, employees and visitors in a courteous and professional manner Ideal candidate Education, Licenses and Certifications Required Must possess a high school diploma or equivalent Must be able to pass any State-required training or other qualifications for licensing Pass a State licensing test if driving a company-owned or client-provided vehicle Type and Length of Specific Experience Required Must possess one or more of the following: Associate's degree or higher in any discipline Service in the active duty military, military reserves or National Guard Service in auxiliary police or police cadets Meaningful and verifiable work history Minimum of one year verifiable and successful security experience Skills Required Ability to operate radio or telephone equipment and/or console monitors Ability to interact cordially and communicate with the public Effective oral and written communication skills Active listening skills Ability to assess and evaluate situations effectively Ability to identify critical issues quickly and accurately Attention to detail Other Must be at least 21 years old or the minimum age required by the State Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States Must have access to reliable transportation Must not use illegal drugs. Must be able to pass a drug test with negative results (except when undergoing documented medical treatment). Must submit to an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle and credit checks if applicable Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military Upon acceptance of a job offer, must be able to pass the following: MMPI - Psychological testing, if armed or otherwise required Physical exam, if armed or required by client contract Physical Requirements and Environment Environment: Indoor and outdoor, temperature ranges from moderate to extreme cold and heat Major activity: Walking, standing, speaking, listening, observing Physical efforts to carry out job duties: Standing, walking, and sitting. Minimal to no stooping or kneeling. EOE Minority/Female/Disabled/Veteran G4S is an Equal Opportunity/Affirmative Action Employer and an Alcohol- and Drug-Free Workplace If you have any questions regarding Equal Employment Opportunity, Affirmative Action or Diversity and Inclusion, or have difficulty using the online system and require an alternate method to apply, please contact our Corporate Human Resources Department at (800) 506-6265.
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Customer Service - Full Time - Advancement

Details: In the Baltimore area for the past 10 years, The Distinctive Edge has expanded to 24 locations. We are looking to continue to expand and are currently hiring for our Entry Level Customer Service Representative position. http://ift.tt/1hhvgFB The Distinctive Edge is a privately owned and operated, sales & marketing firm. We work with large, Fortune 10 clients in the telecom industry. Currently, we are looking for Customer Service Representatives to come in at the entry level, train with us, and move into more of a management and/or leadership role in the company. Our philosophy is to promote from within if someone is doing well. Therefore, our company offers training at every level. We offer training in: - Sales & Marketing - Sales Techniques - Lead generation and management - Data entry - Group projects - Covey Scheduling - Finances -Customer Service Tactics - Business Development -HR & Recruiting We offer a hands on approach with our employees and our customers. At The Distinctive Edge, we are looking to protect our clients current customer base as well as be the lead new acquisition vendor in the nation! With this hands on approach, we keep our clients happy by meeting and exceeding their goals, but we also keep our employees happy because we have an open communication system within the company. We value honesty and integrity in all of our interactions with our clients and fellow employees.
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Upscale Security Officer / Security Guard (Lake Charles, LA)

Details: The world’s leading private security organization, G4S, has an immediate job opportunity for an Upscale Security Officer. G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more. G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally. Main responsibilities Perform security patrols of designated areas on foot or in vehicle Watch for irregular or unusual conditions that may create security concerns or safety hazards Sound alarms or call police or fire department in case of fire or presence of unauthorized persons Warn violators of rule infractions, such as loitering, smoking or carrying forbidden articles Permit authorized persons to enter property and monitors entrances and exits Observe departing personnel to protect against theft of company property and ensure that authorized removal of property is conducted within appropriate client requirements Investigate and prepare reports on accidents, incidents, and suspicious activities Provide assistance to customers, employees and visitors in a courteous and professional manner Ideal candidate Education, Licenses and Certifications Required Must possess a high school diploma or equivalent Must be able to pass any State-required training or other qualifications for licensing Pass a State licensing test if driving a company-owned or client-provided vehicle Type and Length of Specific Experience Required Must possess one or more of the following: Associate's degree or higher in any discipline Service in the active duty military, military reserves or National Guard Service in auxiliary police or police cadets Meaningful and verifiable work history Minimum of one year verifiable and successful security experience Skills Required Ability to operate radio or telephone equipment and/or console monitors Ability to interact cordially and communicate with the public Effective oral and written communication skills Active listening skills Ability to assess and evaluate situations effectively Ability to identify critical issues quickly and accurately Attention to detail Other Must be at least 21 years old or the minimum age required by the State Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States Must have access to reliable transportation Must not use illegal drugs. Must be able to pass a drug test with negative results (except when undergoing documented medical treatment). Must submit to an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle and credit checks if applicable Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military Upon acceptance of a job offer, must be able to pass the following: MMPI - Psychological testing, if armed or otherwise required Physical exam, if armed or required by client contract Physical Requirements and Environment Environment: Indoor and outdoor, temperature ranges from moderate to extreme cold and heat Major activity: Walking, standing, speaking, listening, observing Physical efforts to carry out job duties: Standing, walking, and sitting. Minimal to no stooping or kneeling. EOE Minority/Female/Disabled/Veteran G4S is an Equal Opportunity/Affirmative Action Employer and an Alcohol- and Drug-Free Workplace If you have any questions regarding Equal Employment Opportunity, Affirmative Action or Diversity and Inclusion, or have difficulty using the online system and require an alternate method to apply, please contact our Corporate Human Resources Department at (800) 506-6265.
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Entry Level Marketing Ambassador - Immediate Hire

Details: ENTRY LEVEL MARKETING / ADVERTISING / SALES We are a rapidly expanding NYC Based Marketing Firm. Due to increased client demand we will be opening multiple new offices within the next year. Our extensive training teaches everything from effective communication and strategic thinking to the development, coaching and managing of others. The candidates we're looking for are fun, strategic, experience hungry, sports minded team players to fill entry level marketing positions for our Manhattan Marketing Team. They will play an integral part in representing our clients and expanding the markets we serve! First Reaction is a premiere, privately owned and operated sales and marketing firm in New York City's Time Square looking to fill ENTRY LEVEL sales, customer service, and marketing positions. We are looking for team-oriented people with the ambition and self-motivation to grow within our marketing company. First Reaction is looking for entry level Marketing and Sales Account Reps and Brand Ambassadors to help with a new project for our telecommunications Client. The right candidate will help with marketing events and marketing promotions with clients, campaign development, and business to business/consumer marketing and sales with our clients. Our company website: http://ift.tt/1HaVWET Like us on Facebook!: http://ift.tt/1PzWHGS These positions will be filled quickly. Call (917) 560-7706 or to be considered for the position. The right candidates will be cross-trained in: Marketing Heavy Communication Skills Sales & Promotions Campaign Management Customer Service & Client Acquisition Advertising & Promotions for Event and Businesses
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Marketing/Sales/Customer Service Training From Entry Level!

Details: ENTRY LEVEL MARKETING / ADVERTISING / SALES We are a rapidly expanding NYC Based Marketing Firm. Due to increased client demand we will be opening multiple new offices within the next year. Our extensive training teaches everything from effective communication and strategic thinking to the development, coaching and managing of others. The candidates we're looking for are fun, strategic, experience hungry, sports minded team players to fill entry level marketing positions for our Manhattan Marketing Team. They will play an integral part in representing our clients and expanding the markets we serve! First Reaction is a premiere, privately owned and operated sales and marketing firm in New York City's Time Square looking to fill ENTRY LEVEL sales, customer service, and marketing positions. We are looking for team-oriented people with the ambition and self-motivation to grow within our marketing company. First Reaction is looking for entry level Marketing and Sales Account Reps and Brand Ambassadors to help with a new project for our telecommunications Client. The right candidate will help with marketing events and marketing promotions with clients, campaign development, and business to business/consumer marketing and sales with our clients. Our company website: http://ift.tt/1HaVWET Like us on Facebook!: http://ift.tt/1PzWHGS These positions will be filled quickly. Call (917) 560-7706 or to be considered for the position. This position is ENTRY LEVEL, so no experience is necessary . Advancement to the Branch Management position will only be given after a proven track record within the Marketing Account Manager position. Experience in marketing, sales, promotions, event promotions, client interaction, customer service, sales, retail, and dealing with people will be considered first. ** We are located in Times Square in Manhattan just a few blocks away from all Subway lines, Port Authority Bus Terminal, and Penn Station; An easy commute from Manhattan Queens, Brooklyn, The Bronx, Staten Island, Long Island, Westchester County and New Jersey. ** The right candidates will be cross-trained in: Marketing Heavy Communication Skills Sales & Promotions Campaign Management Customer Service & Client Acquisition Advertising & Promotions for Event and Businesses
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Entry Level Sales/Customer Service Coordinator

Details: Entry Level Customer Service - Entry Level Sales - Entry Level Marketing First Reaction, Inc. is currently offering sales and marketing positions that include comprehensive training. No prior sales experience is necessary, and we will train you to learn a variety of skills from sales and human resources to management and mentorship. Successful candidates will have opportunities to advance in to leadership and management positions. As a fast paced company in the direct sales and marketing industry, First Reaction continues to set the standard for excellence in client acquisition and customer retention. By providing direct sales and marketing services to Fortune 500 companies nationwide, we increase the market shares of our clients through a proven direct sales approach. This job involves face-to-face sales, marketing, customer service and event promotions of our clients' services. Our sales approach is not only a refreshing alternative to more general mass sales and marketing strategies, but it is also responsible for the unprecedented growth and stability of our company. We pride ourselves on recognizing top performance, integrity, and a winning mindset; we promote 100% from within our company. If you possess a great work ethic and would enjoy learning how to manage the varying dimensions of a business, First Reaction, Inc in Manhattan may be the right fit for you! Our company Website: http://ift.tt/1HaVWov Like us on Facebook!: http://ift.tt/1PzWHGS Call (917) 560-7706 or for immediate consideration for the position Responsibilities in Entry Level Include: Assisting in the daily growth and development of our company Assisting with efforts of new business acquisition Expertly managing the needs of external customers Developing strong leadership and interpersonal skills Face to face sales of services to new business and/or consumer prospects
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Customer Service Manager (Client Manager)

Details: Customer Service Manager (Client Manager) our positive attitude and customer focus are about to land you a great opportunity! CareSouth is seeking a Customer Service Manager to join our team. Known for quality care, we are the trusted source for home health care services. A crucial member of the management team, the Customer Service Manager ensures the delivery of excellent customer service and quality home care services. In return, we offer competitive pay, excellent benefits, and advanced technology such as user-friendly smartphones and tablets. Every day, we make a difference in the lives of patients, and as a member of our team, so will you. Apply today! Customer Service Manager (Client Manager) Job Responsibilities As a Customer Service Manager, your focus will be on the reliable delivery and coordination of client care, growth, and development of private duty services and recruitment of qualified direct care staff. This involves managing a caseload of clients as well as coordinating all client services and developing strong relationships with clients, direct care staff, and referral sources. Customer Service Manager responsibilities include: •Performing HCHB assigned workflow, maintaining branch emergency call tree and telephone lists, coordinating emergency drills, and performing office safety inspections •Coordinating orientation activities and maintaining all agency files, including storage and retrieval of records •Managing branch payroll and billing needs •Responsible for the management of gross contribution margin. Additional financial responsibility includes monitoring expenses and accounts receivable/collections. •Managing direct care staff •Anticipating recruiting needs and seeking/sourcing, interviewing, and on-boarding quality direct care staff •Scheduling all new and existing clients; coordinating supervisory functions and long-term plan with nurse supervisors •Answering all service inquiries, receiving private duty referrals, and capturing electronically and following-up on pending referrals •Responsible for managing and participating in after-hours and weekend on-call as required. •Providing information regarding private duty services to patients, families, physicians, case managers, facilities, and all other potential referral sources •Developing a marketing plan and proactively adjusting it to promote continuous growth •Facilitating local marketing and recruiting events to build a strong presence in the community Customer Service Manager (Client Manager)
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Brand Ambassadors Needed *FULL TRAINING*

Details: Brand Ambassadors - *FULL TRAINING* Brand new full time openings are now available for Promotional Client Representatives within our BUSY New Haven Direct Sales Company. Immediate start available - Full product training provided! If you consider yourself as ambitious, hardworking and ready for have fun whilst you work then we want to hear from you! Taking the time to gain quality, profitable customers for our clients has resulted in our prominent & esteemed companies portfolio to grow at such a rate, we now have more work than we can currently handle. It is our busiest time of the year and our client demand has risen resulting in 10 brand new openings. We are looking for new, ambitious individuals who hold a great work ethic and a professional image at all times to join our team. All positions are full-time and to start immediately! **This opening is highly suitable for a recent graduate**
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Entry Level Openings- Students Welcome!

Details: Lookingfor an exciting summer job? Then we want you! We are looking for sociablestudents to join our team this summer! We offer great compensationopportunities and hands on training. Top ten TexasEarners, who’ve been with our team for a year and a half, averaged OVER $1,500 per week last Quarter2015! The ideal candidate: High Energy Positive and Friendly attitude Works successfully in a team environment
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Entry Level Openings

Details: Long term opportunity with local company Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working as a Sales Representative might be the career for you! You will receive the necessary training needed to pursue this opportunity.
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Customer Service Rep - WE WILL TRAIN

Details: Customer Service Rep - WE WILL TRAIN ABOUT US: Buckeye is a customer service, sales and marketing company is based in Columbus OH. The services offered by Buckeye include business-to-business sales, customer care, and marketing, event marketing, retail marketing, and business-to-consumer customer service and marketing. The values that guide Buckeye include aggressive patience, experience, high-caliber service, communication, and success. WE OFFER: Buckeye has career paths like account executive, corporate trainer, and direct sales and it offers a teamwork environment, flexible schedules, and part-time jobs. We are a fast-paced, fun, creative team. You must have a passion to work with people and be self-motivated. If you would like an exciting sales & marketing opportunity at a highly successful international company you have come to the right place. Buckeye offers superior employee training and excellent advancement opportunities. We are in the process of conducting interviews for our Marketing Department. Please send your resume ASAP to
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

FORMER CASHIER/GROCERY STORE ASSOCIATES LOOKING FOR OPPORTUNITY FOR GROWTH

Details: Cashier/Sales & Retail Associates Wanted for Entry-Level Management Trainee Position Buckeye Promotions Group is one of the premier boutique public relations , marketing and advertising firms in Columbus. Our diverse client portfolio includes PR work for several of the world's most renowned telecom companies. AT&T has outsourced us to help develop their brand and contribute to their amazing efforts to better the awareness and convenience of communications and technology in the greater Columbus area . We are looking for innovative, team-oriented individuals who enjoy working with advertising teams and want to know their work is meaningful. Purpose of Position The main focus of this position is to promote our clients brand names through advertising, public relations and supporting field marketing / guerrilla marketing and promotions. You will work closely with Event Marketing Specialists, telecom clients, dot com clients, nonprofit marketing / advertising organizations and the public with the goal of supporting fundraising activities (shows, events, campaigns, etc) face to face. Utilize your PR expertise to help develop and execute marketing programs that provide funding for nonprofits.
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Help Desk Analyst I

Details: Ref ID: 03500-117425 Classification: Help Desk/Tech Support I Compensation: $12.66 to $14.66 per hour Are you looking for an opportunity where you can get in with a great company and have the opportunity to advance your career? Our client has several locations in the OKC metro area and has an immediate need for Tier 1 Help Desk Professionals to start ASAP. As a Help Desk Analyst, you will be responsible for level 1 calls, troubleshooting Microsoft/Windows issues along with hardware and peripheral equipment support. Customer Service is key for this position and help desk experience is mandatory. Other duties include: taking initial telephone or email inquiries and troubleshooting and managing hardware, software or network problems. You will also need to be able to recognize and escalate more difficult problems to Tier 2 support. Technical documentation experience is strongly preferred for this position. This Help Desk role involves travel around the metro area to the client's various locations. You must provide your own vehicle and you will be compensated for mileage. Technical Experience Needed: - Outstanding customer service skills - Excellent communication skills - Sharp troubleshooting skills - Basic to mid-level understanding of networking - Project management skills and the ability to meet deadlines - AS400 - Active Directory Again, this position starts right away so apply online or forward to a friend if you are interested in this position. You can also call (405) 236-0202 and ask for Hannah May. Robert Half Technology provides a competitive health insurance plan to all of its consultants. As a contractor you will be eligible to receive benefits right away, utilize direct deposit, partake in online skills development, holiday pay, 401k, and vacation time. Robert Half is an equal opportunity employer. We look forward to hearing from you!
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Accounting Clerk (Cash Applications Fortune 500 Company!)

Details: Ref ID: 00380-120206 Classification: Accounting Clerk Compensation: DOE A premier Fortune 500 client in the Tri-Valley is seeking a Cash Processor who ensures accurate and timely application of daily cash receipts and daily reconciliation to the Treasury deposits. Responsibilities also include preparing month-end reports while adhering to departmental controls (i.e. SOX), the escalation of any system or banking issues to the A/R Operations Manager in order to maintain accuracy and productivity of the team, and performing special projects related to these areas. Specific Responsibilities: Reviews, researches, analyzes, and reconciles detailed billings, with credit card and bank deposits. Obtains and enters remit data into the PeopleSoft ERP System as needed. Escalates payments which cannot be applied or create On Account. Transfers the daily lockbox files from bank websites to the appropriate network folders for automated payment application or rejection. Escalates issues as required. Maintains effective relationships within the Cash, A/R, Billing and Credit Team and with other organizational units within the Field Service Center. Escalates Intercompany payments to Team Lead. Responsible for adhering to policies and procedures, internal controls including Sarbanes Oxley requirements.
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Quickbooks Accounting Clerk in Franklin!

Details: Ref ID: 03370-115811 Classification: Accounting Clerk Compensation: $11.57 to $12.47 per hour A Franklin company is looking for a part-time temporary to permanent Accounting Clerk. The skilled accounting clerk will be responsible for doing Accounts Payable and Accounts Receivable. The Accounting Clerk will also need to be able to be a back-up to Payroll and may be required to process the payroll at times. The ideal candidate will be savvy in Microsoft Excel and have recent Quickbooks experience. The Accounting Clerk must have a friendly and positive personality as well as be organized and self-motivated. The Accounting Clerk will also be responsible for additional duties as assigned. For consideration, contact Accountemps at 937-224-0600 or email Jazmine at .
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Accounts Payable Clerk in Public Accounting

Details: Ref ID: 01200-123297 Classification: Accounts Payable Clerk Compensation: DOE A small CPA firm is looking for a temporary to full time Accounts Payable Clerk on a part time basis. You will perform daily processing of Accounts Payable that averages to about 50 invoices per week. Duties include matching, batching and coding invoices for entry into QuickBooks and ACS; entering , posting and reconciling batches; researching accounts payable issues with customers or vendors; account reconciliation and chargebacks.
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Accounts Payable Clerk

Details: Ref ID: 03740-107628 Classification: Accounts Payable Clerk Compensation: $13.00 to $14.00 per hour Large company in Montgomery County is seeking an Accounts Payable Clerk for a long-term opportunity. As the Accounts Payable Clerk, you will match, batch and code invoices; process expense reports; post transactions; process checks; and other projects as necessary. If you are interested in the Accounts Payable Clerk position, please apply or call 215.244.1870
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Accounting Clerk

Details: Ref ID: 02240-106564 Classification: Accounting Clerk Compensation: $12.00 to $15.00 per hour Local, respected commercial developer is in need of an Accounting Clerk for a full time 6 month contract. Depending on experience the Accounting Clerk will assist with accounts payable, receivable and general month end duties. The ideal accounting clerk will have prior experience in preparing commercial tenant deposits and statements, credit card reconciliations and full cycle accounts payable. This individual will also conduct invoice tracking for existing developments that are in the construction phase. This will require obtaining approvals, avoiding duplicate payments and preparing cash funding requests for management. For immediate consideration email your resume directly to
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Legal Secretary

Details: Ref ID: 03270-111065 Classification: Secretary/Admin Asst Compensation: $12.00 to $14.00 per hour OfficeTeam is looking for a legal assistant. Duties will include case preparation, file management, scheduling depositions and responding to client inquiries. Other general duties includes answering a multi line phone system, filing and scanning. This is a temp-to-hire opportunity.
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Front Desk Coordinator

Details: Ref ID: 02610-105282 Classification: Receptionist/Switchboard Compensation: $8.55 to $9.90 per hour Our client along the Seacoast is looking to expand their staff during their busy season. This position is temporary, however for the right individual, it could become a long term engagement. The individual would be responsible for answering phone calls and taking reservations from incoming guests over the phone. A pleasant and professional demeanor are a must, and the ability to handle a fast-paced environment. Accepting co-pays, friendly interacting and checking-in guests are also a must. The hours are 3pm-11pm Tuesday-Saturday.
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Medical Receptionist

Details: Ref ID: 00216-000794 Classification: Administrative - Medical Compensation: $13.00 to $15.00 per hour Seeking talented Medical Receptionist In this position you would be responsible for answering heavy phones - 40-50 lines and directing calls- Processing/delivering mail, Ordering office supplies, and Light kitchen Cleaning. As a Medical Receptionist, you will also Manage calendars and Prepare schedules weekly. The Medical Receptionist will also serve as Backup support for administrative assistants or any overflow work by supporting in overall department, located at Corporate office. Qualified applicants please submit resumes directly to
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Human Resources Assistant

Details: Ref ID: 02712-107611 Classification: Personnel/Human Resources Compensation: $20.00 to $25.00 per hour A growing company in Bergen County, NJ is currently seeking a Benefits Administrator to assist their Human Resource Generalist. The ideal Benefits Administrator will have at least 5 years of experience working in a Benefits department and have advanced knowledge of Microsoft Excel. The Benefits administrator will be responsible for running reports and dismantling data in Excel in regards to leaves of absence and FMLA. This is a long-term contract opportunity paying between $20 and $25 per hour AND 60k when it were to go permanent. For immediate consideration please call (201) 843-4534.
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Administrative Assistant

Details: Ref ID: 04540-118000 Classification: Secretary/Admin Asst Compensation: DOE A small but growing financial services company in Bethesda, MD is currently searching for a part-time Administrative Assistant. The duties of the Administrative Assistant will include but are not limited to: - General office duties answer phones, etc - Calendar and schedule management, including travel coordination - Preparation/coordination of presentation materials - Project administration support - Contributes to a team environment - If required, provides general support to office administration team including backup support for reception, courier services, receipt/distribution of mail, proposal preparation - Scan documents to project folders - Move files from one server to another so computer knowledge a plus - Other office duties as needed
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

N. Houston Human Resources Assistant needed ASAP!

Details: Ref ID: 04340-125296 Classification: Personnel/Human Resources Compensation: $17.00 to $20.00 per hour Company in North Houston is looking for an experienced HR Assistant to join their team immediately. This HR Assistant will be responsible for tasks such as filing, scanning, handling new-hire paperwork, putting on-boarding packets together, handling information regarding life insurance. Experience with the ADP System is a must. Familiarity with FMLA, verification of employment, etc. are also extremely important. This assignment will last 6 months to 1 year with the possibility of going permanent. If you are interested in this opportunity please apply today and reference job order number 04340-125296!
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Office Assistant

Details: Ref ID: 02660-108353 Classification: General Office Compensation: $10.50 to $11.00 per hour OfficeTeam has an immediate need for an Office Assistant for one of our well established clients in the Monmouth County area. The main responsibilities of this position would include: scanning documents, data entry of information into excel spreadsheets, filing, answering phones as needed, collating/copying documents, and other projects as assigned. This position would be reporting to the Office Manager and will be temporary. The hours are 9-5, Monday through Friday.
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Sr. Customer Service Representative

Details: Ref ID: 04310-116868 Classification: Customer Service Compensation: $15.05 to $16.02 per hour OfficeTeam has a great opportunity for an articulate, professional enior Customer Service Representative at a large corporate office in the West End. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. The position is based in a call center.
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Executive Assistant

Details: Ref ID: 00090-110668 Classification: Secretary/Admin Asst - Exec Compensation: $45,000.99 to $55,000.00 per year Our client, a well-established company in San Rafael and an industry leader, is looking for an Executive Assistant to join a growing team. In this role you will provide administrative support to the CEO and other executive team members. Your initial responsibilities will include the following: Maintain the calendar and schedule including appointments and meetings for the President/CEO and executive team Work closely with internal employees as well as external contacts Coordinate travel including both domestic and international Work independently and within a team on special projects as needed Office support duties including supply ordering, vendor relations and maintaining office equipment Management of confidential and secure documentation Maintain records and files of current and post projects, operations, and decisions Assist with projects and perform other duties and functions as requested
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Customer Service Representative

Details: Ref ID: 02760-122406 Classification: Customer Service Compensation: $12.35 to $14.30 per hour A manufacturing company located in Mercer county is looking for a temporary Customer Service/Sales Representative reporting to the General Manager and Director of Sales. This Customer Service/Sales Representative would be responsible for the following: -Outbound phone calls to generate leads. -Data entry, creation of accounts, updating contacts, creating sales leads, etc. -Scheduling meetings for the outsides sales team
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Part Time Administrative Assistant up to 30 hrs a week

Details: Ref ID: 03950-110793 Classification: Secretary/Admin Asst Compensation: $10.00 to $12.00 per hour Chattanooga based company is seeking an administrative assistant for up to 30 hours a week for an indefinite project. The position will be supporting a service oriented company and working with an office staff of 3. Ideal candidate would like a busy work day, family oriented environment and dogs as the owner brings his pet to work. Our client is seeking someone with 2 + years experience working in an office environment. Strong excel skills a MUST, fast and accurate data entry needed, and quickbooks would be a huge +. This company offers a flexible working environment and the chance to be a part of a dynamic team! Please complete a thorough on line application and then call (423) 265-5561 to set an immediate personal interview.
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Administrative Assistant

Details: Ref ID: 01500-129636 Classification: Secretary/Admin Asst Compensation: $12.15 to $14.07 per hour Our Des Moines client is in need of multiple Administrative Assistants for a short term project. The Administrative Assistants will be in charge of live editing and proofing in a fast environment. As an Administrative Assistant, you must have working knowledge of Microsoft Office. Dependability, attention to detail and organization skills are imperative in this Administrative Assistant position. Please contact OfficeTeam at 515-244-2500 for immediate consideration.
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Document Controller

Details: Ref ID: 02680-110462 Classification: General Office Clerk Compensation: $11.88 to $13.75 per hour Materials Management Company in Jersey City is looking for a Documentation Specialist. 1-3 years of experience, dealing with manifest documents, clearing custom documents, correspondence with sales teams, distribution coordinators, and vendors as well as knowledge of import and export paperwork. Good communication skills, both written and verbal is a must. Proficiency in AES systems and/or excel is a plus. If qualified please send resumes to or call 201-239-5871
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Office Manager with Point Click Care Experience Needed!

Details: Ref ID: 03320-132753 Classification: Billing Supervisor/Manager Compensation: $45,000.00 to $52,000.00 per year Business Office Manager with strong accounting skills needed in Central Cincinnati for healthcare facility! Point Click Care experience necessary. The primary purpose of this job is to manage the day-to-day accounting functions of the healthcare facility in accordance with acceptable accounting and cost reimbursement principles relating to the long term care operation. Responsibilities: Ability to organize, direct, and supervise business office functions Ability to coordinate with other departments Processing of Accounts Payable and Accounts Receivable Responsible for all accounting reports Billing of Medicare A & B Managing Ohio Medicaid and MyCare Ohio reimbursement Billing claims for co-insurance Ability to supervise business office personnel and evaluate work performance Ability to evaluate need for and requisition adequate supplies & equipment for office Additional duties as assigned Requirements: 3-5 years experience in a long-term care business office Software: strong Excel and Point Click Care experience necessary Knowledge of ICD-9, ICD-10 training preferred Medicare, Medicaid, and 3rd party billing experience A/R and A/P experience Strong organizational and communication skills Must be knowledgeable of nursing home and medical practices and procedures Bachelor's degree, or additional related experience preferred If interested in this, or other, Healthcare Office Manager position, please apply, or contact Erin Black at Robert Half Finance & Accounting at .
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Accounts Receivable Clerk, Great Manufacturing Company!

Details: Ref ID: 03340-120267 Classification: Accounts Receivable Clerk Compensation: $35,000.00 to $40,000.00 per year A progressive manufacturing firm, located southeast of Cleveland, is seeking an Accounts Receivable / Administrative professional to join their team! This position will generate and process customer invoices for two companies. The AR Associate will provide back up to the purchasing department, to assist with purchase orders. This position will also provide administrative assistance, working with the human resource team as well. All interested applicants are encouraged to submit their resume to Kelleen Halishak (Kelleen.H) for immediate consideration for this direct hire opportunity!
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Collections Specialist

Details: Ref ID: 02300-129266 Classification: Credit/Collections Clerk Compensation: $38,000.00 to $45,000.00 per year South Metro company is looking for sharp Collections Specialist to join their team of 6. Prefer 3+ years experience working in high volume collections environment Key Responsibilities collection of receivables via phone calls, e-mail, and letters. aging of accounts and determines the action to be taken. negotiates payment arrangements on delinquent accounts. handle account disputes and reconciliations, to include proper cash applications, ensuring that credit memos are issued, or forward disputes to the appropriate person. recommend accounts for credit review based on increased sales or declining payment history. recommend slow paying or delinquent account to be placed with outside collection agency or legal firm. work appropriately with credit held orders excellent communication and customer service skills to work with team, interdepartmental staff and customers. Monthly AR Analysis Report for executive management. Quarterly Bad Debt Reserve Analysis Quarterly Billing Reserve Analysis This is a fast paced environment but a rewarding position. Please contact
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Sr Manager Software Development (Sales & Customer Service)

Details: **Requisition ID:** 11862BR •*Job Title:** Sr Manager Software Development (Sales & Customer Service) •*Division:** 2000: Republic Services, Inc. •*Location:** 04218: Phoenix-18500 N Allied Way •*City:** Phoenix •*State:** AZ •*Position Type:** Full-Time •*Exempt Status:** Exempt •*Position Summary:** Republic Services is developing, growing and expanding and is focused on building innovative technology platforms. The technology transformation at Republic Services is happening right now and we are seeking the brightest and most talented Information Technology professionals to lead the way in this transformation. We seek enthusiastic individuals who are excited about transforming the way we utilize technology in our industry. Your technical expertise and creativity is the key to ensuring that we build the best technology solutions resulting in a superior experience for our customers and employees. The Senior Manager, Software Development (Sales & Customer Service) plays a key role in delivering enhancements and integrations to our Salesforce.com platform that are essential for managing our customer relationships throughout their lifecycle. The Senior Manager, Software Development (Sales & Customer Service) manages the team responsible for developing our external digital presence, in the form of responsive websites and mobile applications, and delivering web and mobile solutions designed to drive internal productivity. The Senior Manager, Software Development (Sales & Customer Service) also directly participates in defining solutions for difficult business problems with various stakeholder groups, leads major development projects and is responsible for the dynamic portfolio of technology required to support our digital presence and business needs. •*Principal Responsibilities:** • Provides strategic direction for all relevant technology efforts, including sales cloud development and integration, service cloud development and integration and marketing cloud development and integration. • Manages competing priorities, workloads and activities to achieve multiple project objectives and ensures that information systems are defect-free and meet end-user requirements. • Develops and maintains productive working relationships with project sponsors and key systems users. • Stays current on software development techniques and recommends improvements in support of application development efforts. • Oversees and participates in all phases of the Software Development Life Cycle (SDLC). • Prepares and executes project plans, as required, to ensure timely and cost effective resource management. • Recommends audit and review systems and practices to ensure compliance with procedures, regulations and standards. • Plans and manages budgets, forecasts, projects and associated staffing requirements. • Ensures that service delivery meets agreed to service levels. Diagnoses service delivery problems to identify actions required to maintain or improve levels of service. • Develops strong relationships with key vendors providing components of the department’s services. • Responsible for the hiring, promotion, associate performance evaluation, training, motivation, counseling, and discipline of employees. • Performs other job-related duties as assigned or apparent. The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Maintenance Shop Clerk

Details: **Requisition ID:** 13590BR •*Job Title:** Maintenance Shop Clerk •*Division:** 3895: Sun Valley •*Location:** 06233: Sun Valley-9200 Glenoaks Blvd •*City:** Sun Valley •*State:** CA •*Position Type:** Full-Time •*Exempt Status:** Non-Exempt •*Position Summary:** The Maintenance Clerk provides administrative support to the maintenance function. •*Principal Responsibilities:** • Assures the availability of parts in a cost-effective manner. • Maintains fleet records on inventory levels, preventive maintenance schedules, and corrective maintenance performed on all units. • Inputs fleet information into the computerized fleet management system daily. • May act as a point of contact with vendors to order, receive and ensure payment for goods and services. • Prepares truck purchase orders for management approval, including assignment of general ledger codes. Utilizes ePro to process transactions. • Receives, tags, stocks and dispenses parts to mechanics according to Corporate and Regional policy and local operating procedures. • Reviews purchase orders with accounting to ensure accuracy and proper payment of invoices. • Produces various productivity and usage reports for management review. • Follows all safety policies and procedures; participates with the team to achieve safety goals. • Reconciles Dossier financial data to Lawson general ledger. • Supports the Fleet Manager with analysis of fleet operations reports. This includes analyzing data, identifying trends and outliers, and correcting mistakes where appropriate. Resolves data errors and escalates others errors to management for comparison against identified critical objectives and standards. • May assist with the parts organization and inventory. • Performs other job-related duties as assigned. The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Time & Payroll Clerk

Details: **Requisition ID:** 13077BR •*Job Title:** Time & Payroll Clerk •*Division:** 2000: Republic Services, Inc. •*Location:** 04218: Phoenix-18500 N Allied Way •*City:** Phoenix •*State:** AZ •*Position Type:** Full-Time •*Exempt Status:** Non-Exempt •*Position Summary:** The Time & Payroll Clerk will provide support for the field payroll staff by resolving daily Kronos and timekeeping issues and providing critical payroll functions. The Time & Payroll Clerk will also support the corporate payroll processing and garnishment functions. •*Principal Responsibilities:** • Performs payroll processing on a weekly basis using an interface between the Company’s timekeeping and other relevant systems, including Kronos and Lawson. • Responsible for routing and responding to questions from the Kronos Inbox and Aldon Ticket System. • Reviews, analyzes and maintains Kronos security and history changes. • Performs testing for upgrades in the Kronos system. • Records and maintains all returned check deposits for Senior Garnishment Processors. • Performs monthly maintenance of all completed and terminated garnishments orders in the Payroll system. • Responsible for scanning and maintaining garnishment order documentation in the Doc Locator system. • Assists in weekly audit of garnishment orders. • Responsible for responding to verification of employment requests for garnishment department. • Performs other job-related duties as assigned or apparent. The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Customer Service Specialist

Details: **Requisition ID:** 13516BR •*Job Title:** Customer Service Specialist •*Division:** 4048: Houston CC •*Location:** 48235: Houston-13630 Fondren Rd •*City:** Houston •*State:** TX •*Position Type:** Part-Time •*Exempt Status:** Non-Exempt •*Position Summary:** With a general knowledge of the Company’s services and processes, a Customer Service Specialist works under the general supervision of the Customer Service Supervisor to deliver the highest level of quality service to our customers. The Customer Service Specialist receives and responds to routine residential and commercial customer service calls, new residential sales, inquiries, requests and complaints, which are typically general to moderately complex in nature and require limited research and investigation to reach resolution. This position is responsible for delivering superior customer service in a prompt, respectful and courteous manner to ensure concerns are resolved. •*Principal Responsibilities:** • Respond in a timely and accurate manner to routine customer service calls ensuring that residential and commercial service issues and concerns are treated in a respectful and professional manner. • Effectively respond to routine issues regarding general residential and commercial service matters, which may involve outbound calls and other communications to resolve simple to moderately complex issues including contractual obligations, billing questions, service cancellations, price increases and equipment issues. • Return all internal and external calls, emails and faxes in a timely manner to ensure that customers’ concerns are understood, addressed and resolved in an efficient and complete manner as possible. • Receive and review individual performance metric reports and action plan with manager to understand individual performance. Enter service data into computer for billing and scheduling purposes. • Log information about customer service interactions into systems; update in a timely and accurate manner to ensure that associates are able to track service inquiries and resolution. • Perform other job-related duties as required. The statements herein are intended to describe the general nature of work performed by this position, and are not to be construed as an exhaustive list of responsibilities, duties, and skills. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Customer Service Specialist - Bi-Lingual

Details: **Requisition ID:** 13515BR •*Job Title:** Customer Service Specialist - Bi-Lingual •*Division:** 4048: Houston CC •*Location:** 48235: Houston-13630 Fondren Rd •*City:** Houston •*State:** TX •*Position Type:** Part-Time •*Exempt Status:** Non-Exempt •*Position Summary:** With a general knowledge of the Company’s services and processes, a Customer Service Specialist works under the general supervision of the Customer Service Supervisor to deliver the highest level of quality service to our customers. The Customer Service Specialist receives and responds to routine residential and commercial customer service calls, new residential sales, inquiries, requests and complaints, which are typically general to moderately complex in nature and require limited research and investigation to reach resolution. This position is responsible for delivering superior customer service in a prompt, respectful and courteous manner to ensure concerns are resolved. •*Principal Responsibilities:** • Respond in a timely and accurate manner to routine customer service calls ensuring that residential and commercial service issues and concerns are treated in a respectful and professional manner. • Effectively respond to routine issues regarding general residential and commercial service matters, which may involve outbound calls and other communications to resolve simple to moderately complex issues including contractual obligations, billing questions, service cancellations, price increases and equipment issues. • Return all internal and external calls, emails and faxes in a timely manner to ensure that customers’ concerns are understood, addressed and resolved in an efficient and complete manner as possible. • Receive and review individual performance metric reports and action plan with manager to understand individual performance. Enter service data into computer for billing and scheduling purposes. • Log information about customer service interactions into systems; update in a timely and accurate manner to ensure that associates are able to track service inquiries and resolution. • Perform other job-related duties as required. The statements herein are intended to describe the general nature of work performed by this position, and are not to be construed as an exhaustive list of responsibilities, duties, and skills. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Sr. Payroll Garnishment Clerk

Details: **Requisition ID:** 12163BR •*Job Title:** Sr. Payroll Garnishment Clerk •*Division:** 2000: Republic Services, Inc. •*Location:** 04218: Phoenix-18500 N Allied Way •*City:** Phoenix •*State:** AZ •*Position Type:** Full-Time •*Exempt Status:** Non-Exempt •*Position Summary:** The Senior Garnishment Clerk will receive, verify, research, process, reconcile, and audit garnishments for the Payroll Department. •*Principal Responsibilities:** • Performs critical analysis of multiple garnishment types, in multi-state environment. • Conducts regular reviews of garnishment input and determine if rules and priorities are applied properly. • Creates and maintains metrics to evaluate performance of the Garnishment Department. • Processes returned checks and follows up with administrators for credit. • Performs maintenance of all completed and terminated garnishment orders in Payroll system. • Creates reports using Excel, Word, and Crystal to assist in developing and improving procedures. • Communicates autonomously with all outside agencies and attorneys to provide notification letters regarding leave and termination of employees. • Answers and resolves payroll and garnishment questions to provide accurate information in a timely and concise manner to courts, agencies and employees. • Performs monthly file maintenance on all terminated garnishments and purged records. • Manages and prepares files sent to offsite storage facility. • Performs weekly audit of garnishment orders. • Assists Payroll Analyst when production issues arise and deadlines need to be met. • Performs monthly reconciliation of all garnishment payments. • Processes weekly garnishment interface and send to A/P Department for processing of payments. • Acts as back up for Corporate Payroll Administrator. • Assists in writing and updating best practice procedures for garnishment department. • Prepares and submits weekly check deposit to Accounts Payable Department. • Performs audit of corporate payroll. • Assists tax analysts with W-2 year end process. • Supports the W-2 hotline. • Processes daily file import of order received from outside agency. • Performs other job-related duties as assigned or apparent. The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Customer Service Rep I

Details: **Requisition ID:** 12633BR •*Job Title:** Customer Service Rep I •*Division:** 4175: AWS - Seattle •*Location:** 53212: Seattle-54 S Dawson St •*City:** Seattle •*State:** WA •*Position Type:** Full-Time •*Exempt Status:** Non-Exempt •*Position Summary:** With an appropriate knowledge of the Company’s services and processes, a Customer Service Representative I works under the direct supervision of the Customer Service Supervisor to deliver the highest level of quality service to our customers. The Customer Service Representative I receives and responds to routine residential and commercial customer calls, inquiries, requests and complaints, which are typically general to moderately complex in nature and require limited research and investigation to reach resolution. Working in established guidelines, this position is responsible for delivering superior customer service in a prompt, respectful and courteous manner to ensure concerns are resolved. •*Principal Responsibilities:** • Successfully complete training to become knowledgeable about the waste services industry and Republic Services’ processes, services and policies. • Respond in a timely and accurate manner to routine customer service calls, ensuring that residential customer issues and concerns are treated in a respectful and professional manner. • Effectively respond to routine issues regarding general commercial service changes and contract compliance matters, which may involve outbound calls and other communications to resolve simple issues including service level changes, contractual obligations, billing questions, service cancellations, price increases and equipment issues. • Return all internal and external calls, emails and facsimiles in a timely manner to ensure that customers’ concerns are understood, addressed and resolved in an efficient and complete manner as possible. • Receive and review individual performance metric reports and action plan with manager to understand individual performance. • Enter service and route data into computer for billing and route scheduling purposes. • Log information about customer service interactions into systems; update in a timely and accurate manner so that associates are able to track services inquiries and resolution. • Perform other job-related duties as required. The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Credit & Collections Specialist

Details: **Requisition ID:** 12206BR •*Job Title:** Credit & Collections Specialist •*Division:** 4859: AWS - San Antonio •*Location:** 48255: San Antonio-4542 Se Loop 410 •*City:** San Antonio •*State:** TX •*Position Type:** Full-Time •*Exempt Status:** Non-Exempt •*Position Summary:** With general direction and working within established guidelines and with predefined limits of approval, the Credit and Collections Specialist performs a wide variety of credit and collections functions and also is responsible for related activities. •*Principal Responsibilities:** • Enters customer service agreements into the Company's data tracking systems. • Receives and reviews information from credit reports and contacts various credit sources to ensure credit packages or customer credit applications are complete. • Following standard credit processes and procedures, assesses the risk of offering credit to new and existing customers for multiple divisions, business units or an area. Within a determined threshold, approves credit limits. Makes recommendations to the management team as appropriate for non-standard situations or situations in which request exceeds authority to approve. • Accepts payment on certain accounts as appropriate and resolves most questions and problems, referring only the most complex to higher levels. Where appropriate performs research to identify misapplied payments and resolve basic and moderately complex issues. • May retrieve and review billing system reports to identify delinquent accounts. • Following standard operating procedures, contacts customers via phone or standard letter to bring accounts to a current status. • Prepares and provides reports reflecting status of credit and collection activity in area of responsibility. • Documents credit and collections activity for assigned accounts. • Performs other duties as assigned or apparent. The statements herein are intended to describe the general nature of work performed by this position, and are not to be construed as an exhaustive list of responsibilities, duties, and skills. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Customer Service Manager Call Center

Details: **Requisition ID:** 13004BR •*Job Title:** Customer Service Manager Call Center •*Division:** 4240: AWS - Jenison •*Location:** 26210: Jenison-2471 Wilshere Dr •*City:** Jenison •*State:** MI •*Position Type:** Full-Time •*Exempt Status:** Exempt •*Position Summary:** The Customer Service Manager provides direct support and leadership to the customer service team(s) to ensure the timely and effective application of Republic Services’ Customer First processes and procedures in a divisional or area customer service site, a consolidated customer service call center, or a group of consolidated customer service departments/centers. •*Principal Responsibilities:** • Hires, trains, mentors, develops, schedules work, directs, manages performance and performs other responsibilities related to the management of call center staff. • Manages center processes and procedures to drive operational excellence for all touch points in the customer experience including customer inquiries, problem resolution, securing price increases, selling new accounts, and retaining existing accounts for all lines of business. • Defines expectations for service teams regarding service level goals, individual and team performance goals, quality assurance targets and productivity levels. Leads and motivates the team to meet those service goals accordingly. • Meets periodically with direct reports to review performance, identify any issues and set expectations of goals • Drives performance results by managing process improvements, team quality, and productivity standards and metrics. Monitors, evaluates and analyzes metrics relating to productivity and profitability to ensure operating requirements and corporate objectives are met, including quality assurance evaluations, metrics reports, and dashboards for the center and each team. Directs actions necessary to achieve service level and performance goals. • Forecasts demands utilizing historical information and current industry trends to anticipate internal and external customer requirements and provide guidelines to ensure continuous improvements. • Plans for, manages and maintains budgetary impacts to ensure the team is effectively positioned to meet customer demands and organizational standards, including capital management, budget planning, P & L accountability, systems / applications integration and telephony technology. • Builds strong relationships and provide customer service expertise to support functional counterparts within the division(s), area(s), region, and/or corporate arena. Work closely with division, area, region or corporate personnel to evaluate changes in business processes/procedures and implement appropriate action plans. • Plans, coordinates, and conducts meetings and presentations to discuss operational procedures, reports and interprets information for all levels of the organization and participates actively in on –going training to the team as needed. • Maintains and delivers accurate, timely and effective reporting and analysis of customer service metrics and activities. • Oversees maintenance and timely update of information for the center’s knowledge management tool to ensure accuracy of information. • Partners with operations and sales teams after identifying specific customer service issues/trends; implements appropriate action plans to address. • Performs other job related duties as assigned or apparent. The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius