Service/Customer Operator

Details: Under general supervision, deliver exceptional customer service by supporting the ServiceDepartment by assisting customers onthe phone and in person before, duringand afterservice/repair processes. Principle Duties andResponsibilities: • Answer all incoming service calls in a prompt and friendly manner, displaying appropriate tone of voice and empathy throughout the entire customerinteraction. • Assist Customer Advisors/Service Consultants with customers when needed. • Answer basic service department questions, schedule service appointments, route customers’ calls. • Provide written messages to the responsible party in a timely manner. • Complete reminder calls for customers scheduled for an appointment • Assist the service department in contacting customers once special ordered parts have arrived to schedule appointments • Contact customers with Repair Requests to schedule appointments • File repair orders and all supporting documentation daily. • Audit all sublet invoices to ensure they are processed and resolved per CarMax Guidelines. • Ensure the loaner log and dealer tags are always in compliance with audit requirements. Job Specifications: • Accountable to Associate 1 Competency Model • Demonstrate exceptional interpersonal, communication, and customer service skills. • Demonstrate exceptional telephone etiquette and active listening skills. • Execute Retail Service Standardized Work • Provide exceptional customer service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes. • Maintain or exceed the CarMax guidelines for customer satisfaction. • Read, interpret and transcribe data in order to maintain proper records. • Intermediate computer skills including spreadsheet knowledge. • Successfully work with associates in other departments within the store. • Perform multiple duties in a high-energy, fast-paced working environment. • Demonstrate above average communication skills with the ability to speak and listen effectively when dealing with customers/associates, both in person and over the phone. • Stay current in CarMax provided training in all areas of the Service process. • Possess intermediate computer skills WorkingConditions: • Primarily indoor environment; may include working at times in noisy conditions. • May require sitting or standing for extended periods of time. • Flexible work hours with shifts that may include nights, weekends, holiday, and 12-hour days. • Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Customer Service Associate

Details: If you have great people skills and enjoy working with the public, we want to meet you! Shane Co. is seeking a full-time Customer Service Associate who is career minded and possesses unmatched people skills. Our customers place a high value on the more personalized approach and excellent customer service delivered by our customer service team. We are seeking candidates who are outgoing, personable & competitive looking for both professional and personal development. Customer Service Associates work in an environment that is centered on being a part of a team and being included in a family atmosphere. We bring together diverse individuals who have an array of expertise, skills and potential. Team based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach goals as well as improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters long term customer loyalty.
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Preferred Relationship Specialist - (Inbound Contact) -1500021413

Details: Preferred Relationship Specialist - (Inbound Contact) - Lincoln, RI - Start 06/22/15 Location : Lincoln, RI, United States Job number : 1500021413 ---------------------------------------------------- Description : As a Bank of America Preferred Relationship Specialist you are responsible for providing a world class service experience to each and every Preferred client. Your inbound phone support of this high value, high opportunity client will include ' an unwavering commitment to service excellence; demonstrated ownership of service inquires; proficient problem resolution that spans simple to complex; understanding and applying financial products and solutions in order to fulfill relevant relationship deepening opportunities. Candidates will be required to meet and/or exceed minimum performance standards and are measured with incentive opportunities across multiple operational thresholds and behavioral competencies.
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Account Support Representative - Customer Service

Details: Worldwide provider of Printing and Marketing Services seeks Account Support Representatives with customer service skills to consult with our customers and the outside Account Managers they work with via the telephone, face-to-face, and online.. The successful candidate will be knowledgeable with computers and have a friendly, helpful personality, loves to work with people and enjoys a fast paced environment. Experience and/or training in graphic arts and social media applications would be a plus. In this position you will interact with prospects and customers helping to define requirements, solve problems and provide our services. Ability to multi-task is essential.
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Administrative

Details: Administrative Bilingual Legal Administrative Assistant ….. $30K Must have strongcomputer skills & be fluent in Spanish. Prefer some Legalexperience. Part time Accounting Assistant ….. $15.00 per hour for 25 hours per week. Strong Excel skills & experience processing A/P. ExecutiveAdministrative Assistant ….. $40K Advanced proficiency in Word, Excel,Power point & Outlook. Prefer some college & at least 3 to5 years of experience supporting an executive. Receptionist….. $26K Strong grammar & communication skills needed to manage frontoffice. Good computer skills required.
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Customer Service - Now Interviewing

Details: Customer Service Representative Expectations: Attracts and Serves customers by providing product and service information at events and promotions. Customer Service Representative Expectations: Attracts potential customers by answering product and service questions; suggesting information about products and services. Opens customer accounts by recording account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Contributes to team effort by accomplishing related results as needed. *Please Note This is Not a Door to Door or Telemarketing Position* Work with Fortune 500 Clients Opportunities for Progression in a Fast Growing International Business Stimulating Environment
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Executive Assistant

Details: Ref ID: 01410-111189 Classification: Secretary/Admin Asst - Exec Compensation: $17.00 to $20.00 per hour OfficeTeam has an immediate need for an Executive Assistant in Anderson. This person will directly support a director. Responsibilities will include Calendar Management, Travel Arrangements, correspondence, event planning, budget oversight, and office administration. This is an exciting opportunity to be part of a great team. Email Melissa Clark directly for consideration at Top Qualities Include: Very technology savvy; Very comfortable and knowledgeable about social media; Someone who will jump right in. Permanent pay range is: 35K- $40K.
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Upscale Security Officer / Security Guard (Lake Charles, LA)

Details: The world’s leading private security organization, G4S, has an immediate job opportunity for an Upscale Security Officer. G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more. G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally. Main responsibilities Perform security patrols of designated areas on foot or in vehicle Watch for irregular or unusual conditions that may create security concerns or safety hazards Sound alarms or call police or fire department in case of fire or presence of unauthorized persons Warn violators of rule infractions, such as loitering, smoking or carrying forbidden articles Permit authorized persons to enter property and monitors entrances and exits Observe departing personnel to protect against theft of company property and ensure that authorized removal of property is conducted within appropriate client requirements Investigate and prepare reports on accidents, incidents, and suspicious activities Provide assistance to customers, employees and visitors in a courteous and professional manner Ideal candidate Education, Licenses and Certifications Required Must possess a high school diploma or equivalent Must be able to pass any State-required training or other qualifications for licensing Pass a State licensing test if driving a company-owned or client-provided vehicle Type and Length of Specific Experience Required Must possess one or more of the following: Associate's degree or higher in any discipline Service in the active duty military, military reserves or National Guard Service in auxiliary police or police cadets Meaningful and verifiable work history Minimum of one year verifiable and successful security experience Skills Required Ability to operate radio or telephone equipment and/or console monitors Ability to interact cordially and communicate with the public Effective oral and written communication skills Active listening skills Ability to assess and evaluate situations effectively Ability to identify critical issues quickly and accurately Attention to detail Other Must be at least 21 years old or the minimum age required by the State Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States Must have access to reliable transportation Must not use illegal drugs. Must be able to pass a drug test with negative results (except when undergoing documented medical treatment). Must submit to an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle and credit checks if applicable Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military Upon acceptance of a job offer, must be able to pass the following: MMPI - Psychological testing, if armed or otherwise required Physical exam, if armed or required by client contract Physical Requirements and Environment Environment: Indoor and outdoor, temperature ranges from moderate to extreme cold and heat Major activity: Walking, standing, speaking, listening, observing Physical efforts to carry out job duties: Standing, walking, and sitting. Minimal to no stooping or kneeling. EOE Minority/Female/Disabled/Veteran G4S is an Equal Opportunity/Affirmative Action Employer and an Alcohol- and Drug-Free Workplace If you have any questions regarding Equal Employment Opportunity, Affirmative Action or Diversity and Inclusion, or have difficulty using the online system and require an alternate method to apply, please contact our Corporate Human Resources Department at (800) 506-6265.
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Customer Service - Full Time - Advancement

Details: In the Baltimore area for the past 10 years, The Distinctive Edge has expanded to 24 locations. We are looking to continue to expand and are currently hiring for our Entry Level Customer Service Representative position. http://ift.tt/1hhvgFB The Distinctive Edge is a privately owned and operated, sales & marketing firm. We work with large, Fortune 10 clients in the telecom industry. Currently, we are looking for Customer Service Representatives to come in at the entry level, train with us, and move into more of a management and/or leadership role in the company. Our philosophy is to promote from within if someone is doing well. Therefore, our company offers training at every level. We offer training in: - Sales & Marketing - Sales Techniques - Lead generation and management - Data entry - Group projects - Covey Scheduling - Finances -Customer Service Tactics - Business Development -HR & Recruiting We offer a hands on approach with our employees and our customers. At The Distinctive Edge, we are looking to protect our clients current customer base as well as be the lead new acquisition vendor in the nation! With this hands on approach, we keep our clients happy by meeting and exceeding their goals, but we also keep our employees happy because we have an open communication system within the company. We value honesty and integrity in all of our interactions with our clients and fellow employees.
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Upscale Security Officer / Security Guard (Lake Charles, LA)

Details: The world’s leading private security organization, G4S, has an immediate job opportunity for an Upscale Security Officer. G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more. G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally. Main responsibilities Perform security patrols of designated areas on foot or in vehicle Watch for irregular or unusual conditions that may create security concerns or safety hazards Sound alarms or call police or fire department in case of fire or presence of unauthorized persons Warn violators of rule infractions, such as loitering, smoking or carrying forbidden articles Permit authorized persons to enter property and monitors entrances and exits Observe departing personnel to protect against theft of company property and ensure that authorized removal of property is conducted within appropriate client requirements Investigate and prepare reports on accidents, incidents, and suspicious activities Provide assistance to customers, employees and visitors in a courteous and professional manner Ideal candidate Education, Licenses and Certifications Required Must possess a high school diploma or equivalent Must be able to pass any State-required training or other qualifications for licensing Pass a State licensing test if driving a company-owned or client-provided vehicle Type and Length of Specific Experience Required Must possess one or more of the following: Associate's degree or higher in any discipline Service in the active duty military, military reserves or National Guard Service in auxiliary police or police cadets Meaningful and verifiable work history Minimum of one year verifiable and successful security experience Skills Required Ability to operate radio or telephone equipment and/or console monitors Ability to interact cordially and communicate with the public Effective oral and written communication skills Active listening skills Ability to assess and evaluate situations effectively Ability to identify critical issues quickly and accurately Attention to detail Other Must be at least 21 years old or the minimum age required by the State Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States Must have access to reliable transportation Must not use illegal drugs. Must be able to pass a drug test with negative results (except when undergoing documented medical treatment). Must submit to an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle and credit checks if applicable Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military Upon acceptance of a job offer, must be able to pass the following: MMPI - Psychological testing, if armed or otherwise required Physical exam, if armed or required by client contract Physical Requirements and Environment Environment: Indoor and outdoor, temperature ranges from moderate to extreme cold and heat Major activity: Walking, standing, speaking, listening, observing Physical efforts to carry out job duties: Standing, walking, and sitting. Minimal to no stooping or kneeling. EOE Minority/Female/Disabled/Veteran G4S is an Equal Opportunity/Affirmative Action Employer and an Alcohol- and Drug-Free Workplace If you have any questions regarding Equal Employment Opportunity, Affirmative Action or Diversity and Inclusion, or have difficulty using the online system and require an alternate method to apply, please contact our Corporate Human Resources Department at (800) 506-6265.
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Entry Level Marketing Ambassador - Immediate Hire

Details: ENTRY LEVEL MARKETING / ADVERTISING / SALES We are a rapidly expanding NYC Based Marketing Firm. Due to increased client demand we will be opening multiple new offices within the next year. Our extensive training teaches everything from effective communication and strategic thinking to the development, coaching and managing of others. The candidates we're looking for are fun, strategic, experience hungry, sports minded team players to fill entry level marketing positions for our Manhattan Marketing Team. They will play an integral part in representing our clients and expanding the markets we serve! First Reaction is a premiere, privately owned and operated sales and marketing firm in New York City's Time Square looking to fill ENTRY LEVEL sales, customer service, and marketing positions. We are looking for team-oriented people with the ambition and self-motivation to grow within our marketing company. First Reaction is looking for entry level Marketing and Sales Account Reps and Brand Ambassadors to help with a new project for our telecommunications Client. The right candidate will help with marketing events and marketing promotions with clients, campaign development, and business to business/consumer marketing and sales with our clients. Our company website: http://ift.tt/1HaVWET Like us on Facebook!: http://ift.tt/1PzWHGS These positions will be filled quickly. Call (917) 560-7706 or to be considered for the position. The right candidates will be cross-trained in: Marketing Heavy Communication Skills Sales & Promotions Campaign Management Customer Service & Client Acquisition Advertising & Promotions for Event and Businesses
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Marketing/Sales/Customer Service Training From Entry Level!

Details: ENTRY LEVEL MARKETING / ADVERTISING / SALES We are a rapidly expanding NYC Based Marketing Firm. Due to increased client demand we will be opening multiple new offices within the next year. Our extensive training teaches everything from effective communication and strategic thinking to the development, coaching and managing of others. The candidates we're looking for are fun, strategic, experience hungry, sports minded team players to fill entry level marketing positions for our Manhattan Marketing Team. They will play an integral part in representing our clients and expanding the markets we serve! First Reaction is a premiere, privately owned and operated sales and marketing firm in New York City's Time Square looking to fill ENTRY LEVEL sales, customer service, and marketing positions. We are looking for team-oriented people with the ambition and self-motivation to grow within our marketing company. First Reaction is looking for entry level Marketing and Sales Account Reps and Brand Ambassadors to help with a new project for our telecommunications Client. The right candidate will help with marketing events and marketing promotions with clients, campaign development, and business to business/consumer marketing and sales with our clients. Our company website: http://ift.tt/1HaVWET Like us on Facebook!: http://ift.tt/1PzWHGS These positions will be filled quickly. Call (917) 560-7706 or to be considered for the position. This position is ENTRY LEVEL, so no experience is necessary . Advancement to the Branch Management position will only be given after a proven track record within the Marketing Account Manager position. Experience in marketing, sales, promotions, event promotions, client interaction, customer service, sales, retail, and dealing with people will be considered first. ** We are located in Times Square in Manhattan just a few blocks away from all Subway lines, Port Authority Bus Terminal, and Penn Station; An easy commute from Manhattan Queens, Brooklyn, The Bronx, Staten Island, Long Island, Westchester County and New Jersey. ** The right candidates will be cross-trained in: Marketing Heavy Communication Skills Sales & Promotions Campaign Management Customer Service & Client Acquisition Advertising & Promotions for Event and Businesses
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Entry Level Sales/Customer Service Coordinator

Details: Entry Level Customer Service - Entry Level Sales - Entry Level Marketing First Reaction, Inc. is currently offering sales and marketing positions that include comprehensive training. No prior sales experience is necessary, and we will train you to learn a variety of skills from sales and human resources to management and mentorship. Successful candidates will have opportunities to advance in to leadership and management positions. As a fast paced company in the direct sales and marketing industry, First Reaction continues to set the standard for excellence in client acquisition and customer retention. By providing direct sales and marketing services to Fortune 500 companies nationwide, we increase the market shares of our clients through a proven direct sales approach. This job involves face-to-face sales, marketing, customer service and event promotions of our clients' services. Our sales approach is not only a refreshing alternative to more general mass sales and marketing strategies, but it is also responsible for the unprecedented growth and stability of our company. We pride ourselves on recognizing top performance, integrity, and a winning mindset; we promote 100% from within our company. If you possess a great work ethic and would enjoy learning how to manage the varying dimensions of a business, First Reaction, Inc in Manhattan may be the right fit for you! Our company Website: http://ift.tt/1HaVWov Like us on Facebook!: http://ift.tt/1PzWHGS Call (917) 560-7706 or for immediate consideration for the position Responsibilities in Entry Level Include: Assisting in the daily growth and development of our company Assisting with efforts of new business acquisition Expertly managing the needs of external customers Developing strong leadership and interpersonal skills Face to face sales of services to new business and/or consumer prospects
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Customer Service Manager (Client Manager)

Details: Customer Service Manager (Client Manager) our positive attitude and customer focus are about to land you a great opportunity! CareSouth is seeking a Customer Service Manager to join our team. Known for quality care, we are the trusted source for home health care services. A crucial member of the management team, the Customer Service Manager ensures the delivery of excellent customer service and quality home care services. In return, we offer competitive pay, excellent benefits, and advanced technology such as user-friendly smartphones and tablets. Every day, we make a difference in the lives of patients, and as a member of our team, so will you. Apply today! Customer Service Manager (Client Manager) Job Responsibilities As a Customer Service Manager, your focus will be on the reliable delivery and coordination of client care, growth, and development of private duty services and recruitment of qualified direct care staff. This involves managing a caseload of clients as well as coordinating all client services and developing strong relationships with clients, direct care staff, and referral sources. Customer Service Manager responsibilities include: •Performing HCHB assigned workflow, maintaining branch emergency call tree and telephone lists, coordinating emergency drills, and performing office safety inspections •Coordinating orientation activities and maintaining all agency files, including storage and retrieval of records •Managing branch payroll and billing needs •Responsible for the management of gross contribution margin. Additional financial responsibility includes monitoring expenses and accounts receivable/collections. •Managing direct care staff •Anticipating recruiting needs and seeking/sourcing, interviewing, and on-boarding quality direct care staff •Scheduling all new and existing clients; coordinating supervisory functions and long-term plan with nurse supervisors •Answering all service inquiries, receiving private duty referrals, and capturing electronically and following-up on pending referrals •Responsible for managing and participating in after-hours and weekend on-call as required. •Providing information regarding private duty services to patients, families, physicians, case managers, facilities, and all other potential referral sources •Developing a marketing plan and proactively adjusting it to promote continuous growth •Facilitating local marketing and recruiting events to build a strong presence in the community Customer Service Manager (Client Manager)
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Brand Ambassadors Needed *FULL TRAINING*

Details: Brand Ambassadors - *FULL TRAINING* Brand new full time openings are now available for Promotional Client Representatives within our BUSY New Haven Direct Sales Company. Immediate start available - Full product training provided! If you consider yourself as ambitious, hardworking and ready for have fun whilst you work then we want to hear from you! Taking the time to gain quality, profitable customers for our clients has resulted in our prominent & esteemed companies portfolio to grow at such a rate, we now have more work than we can currently handle. It is our busiest time of the year and our client demand has risen resulting in 10 brand new openings. We are looking for new, ambitious individuals who hold a great work ethic and a professional image at all times to join our team. All positions are full-time and to start immediately! **This opening is highly suitable for a recent graduate**
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Entry Level Openings- Students Welcome!

Details: Lookingfor an exciting summer job? Then we want you! We are looking for sociablestudents to join our team this summer! We offer great compensationopportunities and hands on training. Top ten TexasEarners, who’ve been with our team for a year and a half, averaged OVER $1,500 per week last Quarter2015! The ideal candidate: High Energy Positive and Friendly attitude Works successfully in a team environment
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Entry Level Openings

Details: Long term opportunity with local company Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working as a Sales Representative might be the career for you! You will receive the necessary training needed to pursue this opportunity.
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Customer Service Rep - WE WILL TRAIN

Details: Customer Service Rep - WE WILL TRAIN ABOUT US: Buckeye is a customer service, sales and marketing company is based in Columbus OH. The services offered by Buckeye include business-to-business sales, customer care, and marketing, event marketing, retail marketing, and business-to-consumer customer service and marketing. The values that guide Buckeye include aggressive patience, experience, high-caliber service, communication, and success. WE OFFER: Buckeye has career paths like account executive, corporate trainer, and direct sales and it offers a teamwork environment, flexible schedules, and part-time jobs. We are a fast-paced, fun, creative team. You must have a passion to work with people and be self-motivated. If you would like an exciting sales & marketing opportunity at a highly successful international company you have come to the right place. Buckeye offers superior employee training and excellent advancement opportunities. We are in the process of conducting interviews for our Marketing Department. Please send your resume ASAP to
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

FORMER CASHIER/GROCERY STORE ASSOCIATES LOOKING FOR OPPORTUNITY FOR GROWTH

Details: Cashier/Sales & Retail Associates Wanted for Entry-Level Management Trainee Position Buckeye Promotions Group is one of the premier boutique public relations , marketing and advertising firms in Columbus. Our diverse client portfolio includes PR work for several of the world's most renowned telecom companies. AT&T has outsourced us to help develop their brand and contribute to their amazing efforts to better the awareness and convenience of communications and technology in the greater Columbus area . We are looking for innovative, team-oriented individuals who enjoy working with advertising teams and want to know their work is meaningful. Purpose of Position The main focus of this position is to promote our clients brand names through advertising, public relations and supporting field marketing / guerrilla marketing and promotions. You will work closely with Event Marketing Specialists, telecom clients, dot com clients, nonprofit marketing / advertising organizations and the public with the goal of supporting fundraising activities (shows, events, campaigns, etc) face to face. Utilize your PR expertise to help develop and execute marketing programs that provide funding for nonprofits.
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius

Help Desk Analyst I

Details: Ref ID: 03500-117425 Classification: Help Desk/Tech Support I Compensation: $12.66 to $14.66 per hour Are you looking for an opportunity where you can get in with a great company and have the opportunity to advance your career? Our client has several locations in the OKC metro area and has an immediate need for Tier 1 Help Desk Professionals to start ASAP. As a Help Desk Analyst, you will be responsible for level 1 calls, troubleshooting Microsoft/Windows issues along with hardware and peripheral equipment support. Customer Service is key for this position and help desk experience is mandatory. Other duties include: taking initial telephone or email inquiries and troubleshooting and managing hardware, software or network problems. You will also need to be able to recognize and escalate more difficult problems to Tier 2 support. Technical documentation experience is strongly preferred for this position. This Help Desk role involves travel around the metro area to the client's various locations. You must provide your own vehicle and you will be compensated for mileage. Technical Experience Needed: - Outstanding customer service skills - Excellent communication skills - Sharp troubleshooting skills - Basic to mid-level understanding of networking - Project management skills and the ability to meet deadlines - AS400 - Active Directory Again, this position starts right away so apply online or forward to a friend if you are interested in this position. You can also call (405) 236-0202 and ask for Hannah May. Robert Half Technology provides a competitive health insurance plan to all of its consultants. As a contractor you will be eligible to receive benefits right away, utilize direct deposit, partake in online skills development, holiday pay, 401k, and vacation time. Robert Half is an equal opportunity employer. We look forward to hearing from you!
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Customer Service Jobs from Latest CareerBuilder Jobs: Customer Service, US - 30 mile radius